Service & Job Management
Security Office Solutions enables you to control and monitor all aspects of service and job
management, from appointment scheduling to inventory tracking to
invoicing, including jobs under warranty and service contracts.
Service Ticket Processing: includes the ability to auto calculate service charges, post the service
invoice to accounts and write to the receivable and general ledger.
Inventory: SOS will also track inventory parts and automatically calculate parts usage through inventory levels.
Inspection Management: SOS aids inspection management with automated recurring inspection tickets.
Monitor Progress: Throughout the process you have the ability to query ticket information and view reports for
pending, scheduled, and active jobs. Finding the information is simple with one screen that displays all pending service.
Job Managment: Features include job scheduling, employee scheduling, real time costing, emailing, job tickets,
recurring service management and automatic links to invoicing.
The SOS package includes features to help you turn leads into jobs, including a sales proposal screen for prospect and contact
tracking as well as custom proposal layouts with inventory items, labor units and default wording.